Edsel Ford Fong was called the “world’s rudest, worst, most insulting waiter” and worked at Sam Wo restaurant in San Francisco, CA. Fong is known for seating people with strangers, criticizing customer’s menu choices, slamming food on the table, and busing tables before people are finished eating.
Wong Kei is one of the UK’s largest Chinese restaurants and once described as “the rudest restaurant in London”: staff would shout at customers, insult them if they asked for knives and forks, and chase them down the street if they felt they had not tipped enough.
The weight of silverware in restaurants impacts how much a customer is willing to pay for their meal.
A restaurant in Bangkok has been constantly cooking and serving from the same soup for 45 years, a form of “perpetual stew”
When Denny’s stores closed for the first time ever for Christmas in 1988, many didn’t have door locks because they were always open.
Pizza Hut restaurants in China stopped offering one trip salad bars- due to customers creating elaborately engineered “salad towers” carefully balanced on one plate.
In the United Kingdom, several prisons have restaurants that are fully run by inmates at the prison, including chefs and waiters. These restaurants are also open to the public and rank highly on Tripadvisor.
The restaurant chain Red Lobster once lost over $3 million during an “endless crab” promotion because an executive underestimated how much people could eat.
A man created a fake restaurant that became the #1 restaurant in London. On opening night he served microwaved food. Eventually, he got sick of being interviewed about it. So he sent people that looked like him to the interviews, and told them what to say.
The Automat was a fast food-like restaurant with no wait staff. Patrons would put coins into a machine in order to unlock a box with food. At it’s peak in the early 20th century, an Automat chain was one of the largest restaurant chains in the world, serving 800,000 people daily.
In 2004 215 restaurants in the Chinese province of Guizhou were closed after being charged with lacing their food with opium to make customers addicted. In 2016, 35 restaurants in the entire country were found doing the same thing.
There is a cafe in Amsterdam where children cook and serve. Kinderkookkafé is a family restaurant that is run entirely by children: they cook, serve, bring the bill and wash up, all with a little help from adults. Parents leave their children in the afternoon and when they come back, they try what the children have prepared.